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QUALITY GUARANTEE




To deliver better after-sales service, we hereby clearly define our warranty policy on all the products supplied by Summit for overseas market as follows:

Summit offers limited warranty of 24 months (calculated from the manufacturing date from Summit) for all the shower & bath products supplied by Summit (including steam shower room, whirlpool bathtub, shower cabin, shower panel, bathroom cabinet, sauna room with steam shower, outdoor spa, etc.).

Summit offers limited warranty of 24 months (calculated from the manufacturing date from Summit) for the flushing mechanism of toilets. 15 months of limited warranty is offered for toilet seats and 63 months of limited warranty is offered for porcelain part of the toilet (both calculated from the manufacturing date from Summit).

In case there is any quality problem with the product or any damage on the product due to quality problem, the customer is requested to provide Summit with necessary information (including manufacturing serial number, relevant photos, etc.). If the complaint is confirmed to be effective by Summit, Summit will supply the replacement for free on the basis of EX Summit’s factory. If the product is damaged due to transportation while distribution or by incorrectly installing or using of the product, Summit will charge reasonably for the replacement.

Many thanks for your attention.

Best wishes.








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